Privacy Policy

This Privacy Policy describes how Bigdaro collects, uses, and shares personal information in connection with our public-facing website at www.bigdaro.com (the "Site"). Bigdaro does not engage in digital advertising or serve third-party ads. The only cookie set on this Site originates from Google Analytics, which we use solely to understand how visitors interact with our pages.

Definition of Terms

The following definitions apply throughout this Privacy Policy:

• "Personal Information" means any information that can be used to directly or indirectly identify a natural person, such as contact information (name, e-mail address, phone number) or information that uniquely identifies a browser or device, such as an IP address or cookie identifier.
• "Non-Personal Information" means information that is not associated with or linked to Personal Information, including aggregate or de-identified information.
• "Users" are individuals who visit the Site.
• "Bigdaro", "we", "us" or "our" means Bigdaro and its affiliates.

Information We Collect

Bigdaro does not collect personally identifiable information ("PII") about Site visitors unless it is voluntarily provided, for example when a visitor submits an enquiry form or sends us an email.

The following describes the types of information we may collect through the Site:

How We Collect Information

Google Analytics Cookie

The Site uses Google Analytics, a web analytics service provided by Google LLC. When you visit the Site, Google Analytics sets a persistent cookie on your browser (typically lasting up to two years) that assigns a randomly generated client identifier. This cookie is used exclusively to measure Site performance — for example, how many unique visitors we receive, which pages are viewed most, and how long visits last. Bigdaro does not use this data to identify you personally or for any advertising purpose.

For more information about how Google Analytics collects and processes data, please visit https://policies.google.com/technologies/partner-sites. To opt out of Google Analytics measurement across all websites, you may install the Google Analytics Opt-out Browser Add-on.

Voluntary Submissions via the Site

We collect Personal Information submitted to us voluntarily, such as your name and email address, when you use our contact form or send us an email enquiry. We use this information only to respond to your message.

Managing Cookies

You can control or delete cookies at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling the Google Analytics cookie will not affect your ability to use the Site — it will only prevent us from collecting anonymous usage statistics for that session.

How We Use Information

We use the information collected through the Site for the following limited purposes:

• Website analytics: Aggregate, anonymised data from Google Analytics is used to understand how the Site is used, identify pages that may need improvement, and measure the overall reach of our content. This data is never used for profiling or targeted advertising.
• Responding to enquiries: Personal Information you voluntarily submit through the contact form or by email is used solely to respond to your request or question.
• Security and fraud prevention: We may review technical logs to detect and address security incidents or misuse of the Site.
• Legal compliance: We may process Personal Information to comply with applicable laws and protect our legal rights.

Our Information Sharing Practices

Bigdaro does not sell, rent, or trade your Personal Information to third parties. We share information only in the following limited circumstances:

• Google Analytics: By using the Site, anonymous usage data (cookie identifiers, IP address, device information) is transmitted to Google LLC as part of the Google Analytics service. Google acts as a data processor on our behalf and is contractually prohibited from using this data for its own advertising purposes in this context. See Google's Privacy Policy for details.
• Business transitions: In the event Bigdaro undergoes a merger, acquisition, or sale of assets, Personal Information held at the time may be among the assets transferred, subject to the same privacy commitments described in this policy.
• Law enforcement and legal obligations: We may disclose Personal Information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal process, protect our rights, or ensure the safety of others.
• Professional advisors: We may share Personal Information with legal, accounting, or other professional advisors where necessary in the course of operating our business.

Children's Privacy

Bigdaro does not knowingly collect Personal Information from individuals under the age of 16. If you are not 16 years old, please do not submit your name, email address, or other personal information through the Site. If we become aware that we have inadvertently collected Personal Information from a child under 16, we will delete it promptly.

Retention of Personal Information

We retain Personal Information only for as long as necessary to fulfil the purpose for which it was collected, including to satisfy legal, accounting, or reporting requirements, or to defend legal claims. Google Analytics cookie data is retained for up to 26 months by default, after which it is automatically deleted from Google's systems. Voluntarily submitted contact information is retained only as long as needed to address your enquiry.

Security

Bigdaro has implemented commercially reasonable technical and organisational measures to protect Personal Information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Notice to Residents of the EEA, Switzerland and UK

This section applies to individuals located in the European Economic Area ("EEA"), Switzerland, or the United Kingdom ("Applicable Countries") and supplements the practices described in this Privacy Policy.

Legal Basis for Processing

Where Bigdaro processes your Personal Information, we rely on the following legal bases: consent (for the placement of the Google Analytics cookie, where required by applicable law); legitimate interests (to understand Site traffic, improve our content, and maintain the security of our systems); and legal obligation (where we are required to process data to comply with applicable law).

Your Data Subject Rights

Individuals in the Applicable Countries may have the right to request access to, correction of, erasure of, or restriction of the processing of their Personal Information, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at privacy@bigdaro.com. These rights may be subject to limitations under applicable law.

Data Transfers

Google Analytics processes data on servers located in the United States and other countries. Bigdaro relies on Google's standard contractual clauses and other approved transfer mechanisms to ensure that any transfer of Personal Information outside the Applicable Countries is subject to appropriate safeguards.

Questions or Complaints

If you have questions or concerns about how we handle your Personal Information, you may contact our Data Protection Officer at dpo@bigdaro.com. You also have the right to lodge a complaint with your local data protection authority. For EEA contact details, see the European Data Protection Board member list; for UK residents, see the Information Commissioner's Office.

Notice to California Residents

This section applies to California residents and supplements the practices described in this Privacy Policy. Bigdaro does not sell or share your Personal Information as those terms are defined under California privacy law. The only Personal Information we collect through the Site is: (i) anonymous analytics data via Google Analytics, and (ii) contact details you voluntarily provide.

As a California resident, you have the following privacy rights, subject to applicable exemptions:

• Know / Access You may request information about the categories and specific pieces of Personal Information we have collected about you, and the purposes for which it was used.
• Delete You may ask us to delete Personal Information we have collected from you, subject to certain exceptions.
• Correct You may ask us to correct inaccurate Personal Information we hold about you.
• Nondiscrimination You are entitled to exercise these rights without receiving discriminatory treatment.

To exercise any of these rights, please email privacy@bigdaro.com. We may need to verify your California residency and identity before processing your request. You may also designate an authorised agent to submit a request on your behalf.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our discretion. When we make material changes, we will update the revision date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

Please contact us with any questions or concerns regarding this Privacy Policy or the way we handle your Personal Information.